Returns & Exchanges

We hope you will be delighted with everything you have bought from us online, but if you change your mind for any reason, we are happy to refund or exchange any unsuitable items in perfect condition within 14 days of purchase.

You can return items to us with one of the following options:

1. Free returns or exchanges in person by visiting our premises.

2. By post/courier from UK & International addresses. Please remember to get a proof of postage receipt.

All refunds will be issued to the original method of payment and in the original tender currency.

1)Right to cancel:

1. You have the right to cancel your order without having to give a reason at any time before your goods are dispatched or within 14 days after delivery, such 14 day period beginning on the day after you receive the goods. Where your order comprises multiple delivery shipments, the 14 day cancellation period for the goods in your order begins on the day after you receive the delivery of the last shipment to you.

1. To exercise your right to cancel, you must inform us of your decision to cancel by phone, mail, fax or e-mail using the Contact Us form on our website. If you are cancelling because of any problem with the goods, please notify us of the problem at the time of cancellation.
2. Cancellation consequences: You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) without undue delay and in any event within 14 days after the day of the cancellation.

2. You will not have any right to cancel a purchase for the supply of any of the following goods:

· the supply of goods for which the price is dependent on fluctuations in the financial market which cannot be controlled by us and which may occur within the cancellation period

· the supply of goods that are made to your specifications or are clearly personalised

Please note:

The above returns policy refers to change of mind only and does not affect your statutory rights.