Great custmer service from Paul. I have still to fit my roof rack but if Pauls attention to detail is anything to go by I have no issues
Well what can I say, Paul was great through the phone calls prior to ordering, occupied a fair amount of time as I dithered.Eventually went to the workshop and could not be happier with both the product and the company as we fitted everything.
Happy days cheers John
Allt har fungerat över förväntan och kvaliteten på mitt rack är enorm.
Maria och Paul har varit fantastiskt professionella, Svar på alla frågor både på mail och telefon.
Inga problem vid montaget. Alla delar passar perfekt.
Lite dyrare än andra märken men det har varit värt varenda öre
Tack till Maria och Paul
After having purchased 2 roof racks from Patriot in the past for our Landrovers it was an easy decision to contact Paul when we purchased our new Discovery 5 commercial to get a new rack. Only problem was he had not done one for this model before but that was not an issue, after to agreeing for us to drop the vehicle off to his workshop the day after Boxing day Paul and his team set about designing and building the rack. After a quick turn round including powder coating in black we picked up the new Disco with its new rack looking very smart and ready for work.
Highly recommended and all you Disco 5 owners go and get racked up.
Cheers Paul and the Team
Fantastic Customer Service. Alterations to our roof rack no problem at all. Great communicators and flexible with drop off and pick up times. I could not recommend these guys enough.
Paul & Maria have been more than helpful.Before we located Patriot we asked others for help in purchasing a swing away for our Land Rover Defender but had no joy; then we found Paul. He was straight on the case and was able to provide what we needed. Maria kept us informed from start to finish and was vert attentive.Excellent service received from Patriot.... well done guys
After much deliberation and research I finally bought a rack and ladder for the Defender 90. I was recommended by a colleague who has one and he was so impressed with the quality and Customer Service aspects this was the deciding factor. It was delivered in a matter of days and very well protected. Assembly was straightforward following the provided instructions and once fitted I see now ........ You pay wise you get quality and that is what this rack is without doubt. Very well engineered and top quality.
A refreshingly honest British company. I sent an online enquiry and heard back the next day- I wanted a roof rack with full chequer plate base and to the bonnet too. Asked a cheeky 'could you do it tomorrow?'... voila! Next day I drop off the Land Rover and spend the few hours at the local shopping lakes (well worth a visit!)- return to a very smart roof rack. Maria is so helpful and friendly and Paul's workmanship is spot on- he even fixed my window which wasn't working. I would recommend them to anyone- it's also a nice feeling to support small businesses (as a business owner). See you with my next vehicle!
Of course, it's always nice to receive praise for something we've got right but we're not so conceipted as to think everything is perfect all of the time.
Customer feedback is valuable - it keeps us on our toes and helps us to continually improve our products and services.
It can also be helpful to others when looking for honest reviews - please read what some of our other customers have said or submit your own comments to join in.